FAQs

returns

If you don't like the merchandise you ordered, you can return it within 14 days (except for customized products). Please contact shop@municravens.com . You will receive a return label with which you can return the ordered goods.

 

Discounts for season ticket holders

Season Ticket Holders receive a 10% discount on Munich Ravens merchandise, both in the online shop and when purchasing on site. When checking out, enter the email address you used to order the season tickets and the discount code “DK2024”. The discount will be automatically deducted from your order. The discount does not apply to the purchase of gift vouchers. If you have any questions, please contact shop@municravens.com .

 

Customized jerseys

Both the official game day jerseys of the European League of Football and the fan jerseys from KPRO can be ordered with a player name or number as well as individualized flocking. When purchasing, please specify your desired number and the desired name for the flocking on the back. You can find the comment field in check-out under “Special Ordering Instructions”. The flocking is included in the price of the jersey. Please note that the delivery time for individual flocking increases to approx. 10 working days. Individualized jerseys cannot be returned.